Shipping

Shipping Costs and Delivery Information


- ORDERS - EXCLUDING G.S.T OVER $150.00 ARE FREE SHIPPING -

Australia Wide shipping is $9.95* (Standard mail only & excluding heavy items)  

Art and Soul Studio only ships to New Zealand internationally. The flat-rate for international shipping to New Zealand is $17.95.


Art and Soul Studio endeavors to process all orders within 2 business days, however, please allow up to 5 business days for your order to be processed and dispatched.

 

Estimated delivery times for deliveries within Australia will depend on where the customer lives.

Standard mail: 2 to 6 business days for metro areas. Up to 10 business days for regional areas.

Express mail: 1 to 2 business days for metro areas. Up to 4 business days for regional areas.

Special instructions can be left for delivery on your order in the ‘Checkout’ section of payment.


Art and Soul Studio has the right to refuse an order and to increase the postal costs to cover postage of heavy items, e.g. postage of  embossing machines.


The customer must ensure that they enter their correct delivery address, as parcels and packages which are returned as ‘undelivered’ may incur a re-dispatch fee.

  

Please note that any delays, damages and other issues should be addressed directly with Australia Post.